Privacy Policy

1. Introduction

Welcome to SocialFans. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

2. Information We Collect

We collect several types of information from and about users of our website and services, including:

2.1 Personal Information

When you use our services, we may collect the following personal information:

• Contact information (such as name, email address, phone number)
• Social media profile URLs and usernames
• Payment information (processed through secure third-party payment processors)
• Communication records when you contact our support team

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing actions, including:

• IP address
• Browser type and version
• Operating system
• Time and date of your visit
• Pages you view
• How you navigate through our website

2.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect and track information about your browsing activities on our website. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, operate, and maintain our services
• Process and complete transactions
• Send administrative information, such as updates, security alerts, and support messages
• Respond to inquiries and provide customer support
• Improve our website and services
• Monitor usage patterns and analyze trends
• Prevent fraudulent transactions and monitor against theft
• Comply with legal and regulatory requirements

4. Legal Basis for Processing Personal Information

We will only process your personal information when we have a legal basis to do so. The legal basis will depend on the purposes for which we collect and use your personal information. In most cases, we will process your personal information based on:

• Your consent
• The performance of a contract with you
• Our legitimate interests that are not overridden by your rights
• Compliance with legal obligations

5. Disclosure of Your Information

We may disclose your personal information in the following circumstances:

5.1 Service Providers

We may share your personal information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.

5.2 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.

5.3 Legal Requirements

We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

5.4 Protection of Rights

We may disclose your personal information when we believe disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

6. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

8. Your Data Protection Rights

Depending on your location, you may have the following data protection rights:

• The right to access, update, or delete the information we have on you
• The right of rectification - the right to have your information corrected if it is inaccurate or incomplete
• The right to object to our processing of your personal data
• The right of restriction - the right to request that we restrict the processing of your personal information
• The right to data portability - the right to receive a copy of your personal information in a structured, machine-readable format
• The right to withdraw consent - the right to withdraw your consent at any time where we relied on your consent to process your personal information

To exercise any of these rights, please contact us using the contact details provided in this Privacy Policy.

9. Third-Party Websites

Our website may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. We strongly advise you to review the privacy policy of every website you visit.

10. Children's Privacy

Our Services are not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us so that we can take necessary actions.

11. International Data Transfers

Your information, including personal information, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside the United Arab Emirates and choose to provide information to us, please note that we transfer the information, including personal information, to the United Arab Emirates and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. Cookie Policy

13.1 What Are Cookies

Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the website or a third party to recognize you and make your next visit easier and more useful to you.

13.2 How We Use Cookies

We use cookies for the following purposes:

• To enable certain functions of our website
• To provide analytics
• To store your preferences
• To enable advertisements delivery, including behavioral advertising

13.3 Types of Cookies We Use

We use both session and persistent cookies on our website:

• Essential cookies: These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website or use a shopping cart.
• Analytical/performance cookies: These allow us to recognize and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
• Functionality cookies: These are used to recognize you when you return to our website. This enables us to personalize our content for you, greet you by name, and remember your preferences.
• Targeting cookies: These cookies record your visit to our website, the pages you have visited, and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests.

13.4 Your Choices Regarding Cookies

If you prefer to avoid the use of cookies on our website, first you must disable the use of cookies in your browser and then delete the cookies saved in your browser associated with this website. You may use this option for preventing the use of cookies at any time.

If you do not accept our cookies, you may experience some inconvenience in your use of our website and some features may not function properly.

14. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: [email protected]
WhatsApp: +971 54 471 0632